Skip to main content

EventType

The possible types of events.

enum EventType {
  AGENT_CHANGED
  CHANNEL_CHANGED
  CONTACT_CHANGED
  CONTACT_READ
  DELETED
  FOLLOWED_OR_UNFOLLOWED
  INTEGRATION_ADDED
  INTEGRATION_EXTERNAL_CHANGE
  INTEGRATION_REMOVED
  MERGED
  MESSAGE_CREATED
  PRIORITY_CHANGED
  RATED
  SHOPIFY_EXTERNAL_EVENT
  SNOOZED
  STATE_CHANGED
  SUBJECT_CHANGED
  TAGGED
  TEAM_CHANGED
  UNDELETED
  UNSNOOZED
  UNTAGGED
}

Values

`EventType.AGENT_CHANGED`

The agent assigned to the conversation changed.

`EventType.CHANNEL_CHANGED`

The channel of the conversation changed.

`EventType.CONTACT_CHANGED`

The conversation was assigned to a different contact.

`EventType.CONTACT_READ`

The contact read a message.

`EventType.DELETED`

The conversation was deleted.

`EventType.FOLLOWED_OR_UNFOLLOWED`

A follower was added or removed from the conversation.

`EventType.INTEGRATION_ADDED`

An integration was added to the conversation.

`EventType.INTEGRATION_EXTERNAL_CHANGE`

A change occurred on a linked integration.

`EventType.INTEGRATION_REMOVED`

An integration was removed from the conversation.

`EventType.MERGED`

A conversation was merged into this conversation.

`EventType.MESSAGE_CREATED`

A new message was created in the conversation.

`EventType.PRIORITY_CHANGED`

The priority of the conversation changed.

`EventType.RATED`

A contact rated a message in the conversation.

`EventType.SHOPIFY_EXTERNAL_EVENT`

An external event happened on Shopify.

`EventType.SNOOZED`

The conversation was snoozed.

`EventType.STATE_CHANGED`

The state of the conversation changed.

`EventType.SUBJECT_CHANGED`

The subject of the conversation changed.

`EventType.TAGGED`

A tag was added to the conversation.

`EventType.TEAM_CHANGED`

The team assigned to the conversation changed.

`EventType.UNDELETED`

The conversation was undeleted.

`EventType.UNSNOOZED`

The conversation was unsnoozed.

`EventType.UNTAGGED`

A tag was removed from the conversation.

Member of

EventsFilterInput input

Values
Member of