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ConditionParam

The possible parameters for folder conditions.

enum ConditionParam {
ASSIGNED_AGENT
ASSIGNED_GROUP
CHANNEL
CUSTOM_FIELD
DELETED
DRAFTS
FOLLOWING_AGENTS
HOURS_SINCE_ASSIGNED
HOURS_SINCE_CLOSED
HOURS_SINCE_FOLLOW_UP
HOURS_SINCE_LAST_UNANSWERED_USER_MESSAGE
HOURS_SINCE_NEW
HOURS_SINCE_OPEN
HOURS_SINCE_PENDING
HOURS_SINCE_STATUS_CHANGED
HOURS_SINCE_UPDATED
HOURS_TILL_EXPIRES
INTERACTION_COUNT
LAST_AGENT_MESSAGE_AT
MENTIONS
PRIORITY
SNOOZE_STATE
SNOOZE_UNTIL
STARRED
STATUS
TAGS
}

Values​

ConditionParam.ASSIGNED_AGENT​

assigned_agent param

ConditionParam.ASSIGNED_GROUP​

assigned_group param

ConditionParam.CHANNEL​

channel param

ConditionParam.CUSTOM_FIELD​

custom_field param

ConditionParam.DELETED​

deleted param

ConditionParam.DRAFTS​

drafts param

ConditionParam.FOLLOWING_AGENTS​

following_agents param

ConditionParam.HOURS_SINCE_ASSIGNED​

hours_since_assigned param

ConditionParam.HOURS_SINCE_CLOSED​

hours_since_closed param

ConditionParam.HOURS_SINCE_FOLLOW_UP​

hours_since_follow_up param

ConditionParam.HOURS_SINCE_LAST_UNANSWERED_USER_MESSAGE​

hours_since_last_unanswered_user_message param

ConditionParam.HOURS_SINCE_NEW​

hours_since_new param

ConditionParam.HOURS_SINCE_OPEN​

hours_since_open param

ConditionParam.HOURS_SINCE_PENDING​

hours_since_pending param

ConditionParam.HOURS_SINCE_STATUS_CHANGED​

hours_since_status_changed param

ConditionParam.HOURS_SINCE_UPDATED​

hours_since_updated param

ConditionParam.HOURS_TILL_EXPIRES​

hours_till_expires param

ConditionParam.INTERACTION_COUNT​

interaction_count param

ConditionParam.LAST_AGENT_MESSAGE_AT​

last_agent_message_at param

ConditionParam.MENTIONS​

mentions param

ConditionParam.PRIORITY​

priority param

ConditionParam.SNOOZE_STATE​

snooze_state param

ConditionParam.SNOOZE_UNTIL​

snooze_until param

ConditionParam.STARRED​

starred param

ConditionParam.STATUS​

status param

ConditionParam.TAGS​

tags param

Member of​

Condition object ● ConditionInput input