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ConditionParam

The possible parameters for folder conditions.

enum ConditionParam {
ASSIGNED_AGENT
ASSIGNED_GROUP
CHANNEL
CUSTOM_FIELD
DELETED
DRAFTS
FOLLOWING_AGENTS
HOURS_SINCE_ASSIGNED
HOURS_SINCE_CLOSED
HOURS_SINCE_FOLLOW_UP
HOURS_SINCE_LAST_UNANSWERED_USER_MESSAGE
HOURS_SINCE_NEW
HOURS_SINCE_OPEN
HOURS_SINCE_PENDING
HOURS_SINCE_STATUS_CHANGED
HOURS_SINCE_UPDATED
HOURS_TILL_EXPIRES
INTERACTION_COUNT
LAST_AGENT_MESSAGE_AT
MENTIONS
PRIORITY
SNOOZE_STATE
SNOOZE_UNTIL
STARRED
STATUS
TAGS
}

Values

ConditionParam.ASSIGNED_AGENT

assigned_agent param

ConditionParam.ASSIGNED_GROUP

assigned_group param

ConditionParam.CHANNEL

channel param

ConditionParam.CUSTOM_FIELD

custom_field param

ConditionParam.DELETED

deleted param

ConditionParam.DRAFTS

drafts param

ConditionParam.FOLLOWING_AGENTS

following_agents param

ConditionParam.HOURS_SINCE_ASSIGNED

hours_since_assigned param

ConditionParam.HOURS_SINCE_CLOSED

hours_since_closed param

ConditionParam.HOURS_SINCE_FOLLOW_UP

hours_since_follow_up param

ConditionParam.HOURS_SINCE_LAST_UNANSWERED_USER_MESSAGE

hours_since_last_unanswered_user_message param

ConditionParam.HOURS_SINCE_NEW

hours_since_new param

ConditionParam.HOURS_SINCE_OPEN

hours_since_open param

ConditionParam.HOURS_SINCE_PENDING

hours_since_pending param

ConditionParam.HOURS_SINCE_STATUS_CHANGED

hours_since_status_changed param

ConditionParam.HOURS_SINCE_UPDATED

hours_since_updated param

ConditionParam.HOURS_TILL_EXPIRES

hours_till_expires param

ConditionParam.INTERACTION_COUNT

interaction_count param

ConditionParam.LAST_AGENT_MESSAGE_AT

last_agent_message_at param

ConditionParam.MENTIONS

mentions param

ConditionParam.PRIORITY

priority param

ConditionParam.SNOOZE_STATE

snooze_state param

ConditionParam.SNOOZE_UNTIL

snooze_until param

ConditionParam.STARRED

starred param

ConditionParam.STATUS

status param

ConditionParam.TAGS

tags param

Member of

Condition object ● ConditionInput input