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CannedReplyCategory

A canned reply category is a grouping for canned replies.

To fetch all canned reply categories in the account:

query CannedReplyCategories{
cannedReplyCategories {
nodes {
createdAt
id
name
updatedAt
}
pageInfo {
hasNextPage
}
}
}

To fetch all canned reply categories with a given search string:

query CannedReplyCategories{
cannedReplyCategories(filter: { keyword: "Billing" }){
nodes {
createdAt
id
name
updatedAt
}
pageInfo {
hasNextPage
}
}
}
type CannedReplyCategory implements Node, Timestamped {
cannedReplies(
after: String
before: String
filter: CannedReplyFilter
first: Int
last: Int
orderBy: CannedReplyOrder
): CannedReplyConnection
createdAt: DateTime!
id: ID!
locked: Boolean!
name: String!
updatedAt: DateTime!
}

Fields

CannedReplyCategory.cannedReplies ● CannedReplyConnection object common

Lists all canned replies.

CannedReplyCategory.cannedReplies.after ● String scalar common

Returns the elements in the list that come after the specified cursor.

CannedReplyCategory.cannedReplies.before ● String scalar common

Returns the elements in the list that come before the specified cursor.

CannedReplyCategory.cannedReplies.filter ● CannedReplyFilter input common

The fields by which to filter the results.

CannedReplyCategory.cannedReplies.first ● Int scalar common

Returns the first n elements from the list.

CannedReplyCategory.cannedReplies.last ● Int scalar common

Returns the last n elements from the list.

CannedReplyCategory.cannedReplies.orderBy ● CannedReplyOrder input common

The field and direction by which to order the results.

CannedReplyCategory.createdAt ● DateTime! non-null scalar common

The date and time that the object was created.

CannedReplyCategory.id ● ID! non-null scalar common

CannedReplyCategory.locked ● Boolean! non-null scalar common

True if the category is protected; false otherwise.

CannedReplyCategory.name ● String! non-null scalar common

The name of the canned reply category.

CannedReplyCategory.updatedAt ● DateTime! non-null scalar common

The date and time that the object was last updated.

Interfaces

Node interface common

An object with an ID.

Timestamped interface common

An object with timestamp fields for when it was created and last updated.

Member of

CannedReply object ● CannedReplyCategoryConnection object ● CannedReplyCategoryEdge object ● StarredCannedReply object