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AssignedFilter

Filters conversations by their assigned agent or team, or those that explicitly are not assigned.

For example, to find a conversation assigned to a specific agent and any team:

filter: { assigned: { agent: "ag_1234567" }`

To find a conversation assigned to a specific agent and no team:

filter: { assigned: { agent: "ag_1234567", no_team: true }
input AssignedFilter {
  agent: ID
  any: Boolean
  noAgent: Boolean
  noTeam: Boolean
  team: ID
}

Fields​

AssignedFilter.agent ● ID scalar common​

Filters conversations by the ID of the assigned agent.

AssignedFilter.any ● Boolean scalar common​

Filters by conversations that are assigned to any agent or team.

AssignedFilter.noAgent ● Boolean scalar common​

Filters by conversations that have no agent assigned.

AssignedFilter.noTeam ● Boolean scalar common​

Filters by conversations that have no team assigned.

AssignedFilter.team ● ID scalar common​

Filters conversations by the ID of the assigned team.

Member of​

ConversationFilter input